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==========What's New!========== Dear Customers, We are writing to provide an updated situation report regarding recent shipments to the United States. While the July 4th holiday weekend has now passed, processing delays at US sorting facilities are unfortunately continuing. Here is the latest information on what is happening: Unprecedented Bottleneck: In all our years of shipping packages from Japan to the US, this is the first time we have experienced a delay of this nature. Unfortunately, postal authorities have not provided a clear reason for this ongoing backup. First Class Mail Status: Tracking for First Class Mail shipments appears to have stalled around July 23rd. If your package status currently shows "Dispatch from outward office of exchange," your order has left Japan and is in the US postal queue, awaiting physical processing and scanning. Tracking Gaps: Please note that you will not see any new tracking movements on the USPS website until the US Post Office physically scans your package into their local system. Next Steps: We are hoping and expecting these stalled packages to start moving through the postal system again very soon as US sorting facilities clear their backlogs. Our Recommendation: If you are planning a new order and want to avoid these holiday delays, we strongly suggest choosing EMS at checkout. So far, EMS shipments are moving much faster through customs and experiencing significantly less delay. We are monitoring the situation closely and truly appreciate your patience and understanding while the US postal network catches up! And we truly appreciate your support and can't wait to get your orders into your hands. Thanks for sticking with us! |
