*11/17/25 🇨🇦 MAJOR SHIPPING UPDATE: Japan Post Service to Canada Has Resumed!
We have fantastic news for our Canadian customers! Japan Post resumed international mail service to Canada on November 14th, and all pending orders that were on hold are now being processed and shipped out immediately. You will receive an email confirmation with your tracking number shortly.
⚠️ Please Note: Delivery Delays Expected
Due to the massive backlog created during the suspension, significant delivery delays are highly likely. Canada Post is working hard to clear the accumulated international mail, but your package may take longer than usual to arrive. Please be patient and continue monitoring your tracking updates.
Thank you for your incredible patience! We're excited your items are finally on the way.
*7/27/25 Important Update: Shipping Options for Orders Over $200
To my valued, long-term customers, you may have noticed a new shipping option for orders over $200. This change, while difficult to implement, has become necessary to ensure the continued sustainability of my small, one-girl store.
Over the past three months, we've unfortunately seen an unusual increase in lost international packages, particularly affecting larger orders (those over $200 USD). These incidents often occur after packages arrive in the destination country, disappearing within the postal system, whether on their way to customs or while at a sorting center.
As international shipping from Japan can be costly, and these valuable lost packages were initially sent with "free shipping" (meaning the cost was absorbed by the store), these losses are simply not sustainable for a small business. While I always strive for perfect delivery, I cannot afford to continually cover significant losses for issues that occur beyond my control once the package has been shipped.
New Shipping Options for Orders Over $200: We now offer two distinct options for orders totaling over $200 USD:
1. First Class Mail (No Insurance): This option does not include insurance coverage. If you select First Class Mail for orders over $200, please understand that Little Happy Things cannot be held responsible for packages lost in transit, and we will no longer be able to offer partial refunds or reimbursements in such cases.
2. EMS Service (Recommended & Insured): For greater security and peace of mind, we highly recommend selecting our EMS service. EMS offers full insurance coverage against loss or damage. To make this more accessible, we will cover 2/3 of the EMS shipping cost, and you will pay the remaining. If an EMS package is unfortunately lost, you will receive a full refund, either directly from us or through the insurance claim process.
Shipping for Orders Under $200: For all other orders under $200, our standard shipping options remain available. However, we strongly encourage you to consider upgrading to EMS service for enhanced security and insurance coverage, even for smaller purchases. It offers much greater peace of mind for both of us!
This adjustment allows me to continue providing the unique items you love while protecting the future of my small business. Thank you so much for your understanding and continued support.
